Privacy Statement for Brighton Oasis Project Website Users

How we respect privacy when we deal with personal information collected via our website

Please note, “we” and “us” in this statement refers to Brighton Oasis Project.

This Privacy Statement applies to the personal information we collect about individuals who visit our website. It explains what information we collect and how we use it.

If you are a service user of Brighton Oasis Project, or have made contact regarding your drug or alcohol use, the types of information we obtain about you and the ways in which that information is used is explained in our Privacy Statement for Brighton Oasis Project service users.

If you have any comments or questions about this statement, feel free to email us at info@brightonoasisproject.co.uk or write to us at 3 Globe House, Morley Street, Brighton BN2 9RA.

1. Personal data that we process

We obtain personal information about you when you use our website.

If you contact us via email or phone about a job vacancy or volunteer opportunity you have seen on our website, we will read and store your message, your name and your email address so that we can respond in the way that you would expect (e.g. to send you an application pack).

If you make a donation to us via the ‘donate now’ button on our website, your name, email address and payment information is not held by us; it is collected by our third party payment processors, Charity Checkout and GoCardless. They specialise in the secure online capture and processing of credit/debit card transactions.

If you sign up to receive our newsletter, your name and email address will be collected and we will deliver you an email periodically via our third party email provider, Mail Chimp.

Information is automatically provided on your browsing behaviour through the use of cookies on our sites. This information does not enable us to identify you personally. However, it does allow us to track usage of our site so that we can improve it. There is more information about cookies below.

2. How we use your data

We will only use your data in a manner that is appropriate and in the way that you would expect. For example;

·  We will reply to enquiries you send to us regarding a job vacancy or volunteer opportunity to provide you with the information you have requested and/or to send you an application pack.

·  If you make a donation via Charity Checkout or GoCardless, we will send you an email to acknowledge your donation and say thank you.

·  Where you have signed up to receive our newsletter, we will send you periodic communications by email relating to our work as well as Brighton Oasis Project events and opportunities which we think may be of interest to you.

3. When we share your data

If you have contacted us about a job vacancy, signed up to our mailing list or made an online donation, we will not share your data with another organisation or 3rd party without your prior consent.

If you are a service user of Brighton Oasis Project or have contacted regarding your drug or alcohol use, please refer to our Privacy Statement for Brighton Oasis Project service users, as there are circumstances under which we may share your data.

4. How long we keep your data

We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.

Where data is collected on the basis of consent (e.g. when you sign up to our newsletter), we will seek renewal of consent at least every three years.

5. Rights you have over your data

You have a range of rights over your data, which include the following;

·  Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting ‘unsubscribe’ links at the bottom of all our marketing emails).

·  You have the right to ask for rectification and/or deletion of your information.

·  You have the right of access to your information.

·  You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed.

A full summary of your legal rights over your data can be found on the Information Commissioner’s website here: https://ico.org.uk/

If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us via email at info@brightonoasisproject.co.uk or in writing to 3 Globe House, Morley Street, Brighton BN2 9RA.

Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.

6. Cookies & usage tracking

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

Where cookies are used to collect personal data, we list these purposes in section 1 above, along with other personal data that we collect. However, we also use some cookies that do not collect personal information but that do help us collect anonymous information about how people use our website. We use Google Analytics for this purpose.  Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users’ computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google’s privacy policy is available at http://www.google.com/privacypolicy.html.

7. Equality and diversity monitoring

As an inclusive organisation Brighton Oasis Project will seek to gather data on equalities. This data will be anonymised so that we can track levels of diversity and ensure no communities or groups of people are excluded from our services.

8. Modifications

We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we’ll notify people whose personal data we hold and is affected.

This statement was last updated August 2018.

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