I’m not sure if my problem is bad enough - what should I do?
Get in touch. We can help you decide what type of support is right for you. If it’s a problem to you then it’s bad enough to get support and the earlier you do the less chance of the problem getting worse.
I don’t have anyone to look after my children while I come to oasis - what can I do?
Oasis has a crèche full of lovely toys and our staff are really friendly too! You can book your children into our crèche while you have a chat to our worker. And use of the crèche is free.
I know other people who come to Oasis and I don’t want to see them. What can I do?
We try to make our buildings safe for everyone. We know it’s a big step entering treatment and you might have particular fears and anxieties about coming here. We have ground rules which apply to everyone who comes here which ensure that everyone is treated with respect. If you ever have a problem or are worried about other people you might see here, let us know and we will make sure you get enough support to deal with this.
I can’t get out of the house - can I still get help?
Yes. In some situations our worker can come to you or we may find other ways to support you. Call today to find out more.
Will the police be informed about my drug use?
We won’t inform the police about any drugs or alcohol you are taking unless there is a very good reason for this. There are some situations in which we have a legal duty to pass this information on but this is rare and we will always discuss this with you first.
I don’t want people to find out I have a problem with drink/drugs - will anyone else know?
Some of the information you share with us might need to be shared with other services to make sure you get the best possible care and support. Before we share any information you have told us we will talk to you and agree what will be shared and what won’t. We know that your personal information is important to you and we will treat it carefully and with respect. This means you can open up to your worker knowing that what you say will only be shared if it is for the purposes of supporting your recovery.
I’m afraid I will get the sack from work - will you tell my employer?
We won’t contact your employer unless there is a very important reason for us to do so. We will always discuss this with you first so please don’t let worries about your job get in the way of getting support. If you don’t get help your problems may get worse and eventually you may not be able to hide them from your employer. Get help today.
I can’t get away from work during the day - is there any other time I can get help/support?
Yes. We have an out of hours appointment system every Tuesday evening. Our workers will always try to be flexible to meet your needs. Contact us to discuss when one of our workers can see you.
Will I be forced to go into rehab or to stop using?
We will never force you to have any type of treatment that you do not want including rehab. We believe it is important that you remain in control of your treatment and that by doing this you will have a better chance of recovery. It is always your choice whether to stay or leave treatment, always.
Your service is just for people who have been in trouble with the police isn't it?
Our services are for all women who need our help. Some may have been in trouble with the police or in prison in the past. Many of the women never thought they would end up in that situation. They tell us they wish they had known about Oasis and got support from our service before things got to that point. At Oasis we believe in supporting everyone in their recovery journey – regardless of the reasons that have brought them to Oasis in the first place.
Your service is just for heroin/crack users right?
Our services are for any woman who is struggling with drugs or alcohol or both. We never discriminate between people based on the substance they use and we welcome all women regardless of their drug of choice. Addiction can affect anyone, any time.
I've heard you force people to take drug testing - is this true?
We never force people to take drug testing. Some people who come to Oasis have screening for drugs/alcohol as part of their programme. If this applies to you we will discuss this with you at the start of your treatment. Remember, whatever happens to you as part of your treatment is always your choice, always.
I need to have drink and or take drugs every day - will I be turned away from Oasis if I attend substance affected?
Everyone has to start somewhere with their treatment and recovery and we know that the early stages can be really difficult in managing your use. We will talk to you about what we expect and how we can support you to become more stable. This may mean limiting the amount and timings that you use so that you can get the most from your treatment. The important thing is that everyone coming to Oasis feels safe because we know that feeling safe increases their chances of recovery.
Can I bring someone with me for support?
We know it can be really hard to go to a new place when you are not sure what is going to happen. Sometimes having a friend, partner or relative with you can help you feel less anxious. Your female friend, partner or relative can come with you but we do not have a special place to wait so they may prefer to drop you off and wait in coffee shop nearby until you have finished. A small number of people want someone to come into the appointment with them. We believe that most people will feel more able to talk freely and be more honest about their use without another person there. We can talk through any worries you have before you come. It might help you to know that looking back most women coming to Oasis say that they received a warm welcome at Oasis and they quickly felt at ease.
Will I need to pay?
You don’t need to pay for support at Oasis everything provided here is free of charge.
Can you refund my transport costs?
We realise that public transport costs can be high but unfortunately we cannot refund the cost of you attending Oasis. Depending on your situation, you may be able to get help from children’s services or from probation to support your attendance. Please don’t let this get in the way of getting the support you need.
Do I need to bring anything with me?
No, you don’t need to bring anything with you.
I'm scared my children will be taken away- is this true?
This is a really common fear and can stop women getting support at a time when they really need it. They often continue trying to manage their alcohol/drug use alongside their responsibilities as a parent until things become really, really tough. Getting support at an early stage will increase the chances of your children staying with you. Our POCAR programme can support you to make any changes that social workers expect of you and we will continue to provide you with support regardless of whether your children are with you or not.
What about men? My partner, relative or friend needs support - where can they find it?
There are services in Brighton and Hove that support men with alcohol and drug problems. To find out more click this link.
There is someone close to me who needs your support but they won’t listen and I am finding it really hard. What should I do?
Supporting a friend or relative with addiction can be really tough and can force you to make difficult choices around your own life. There have probably been times when you have been scared, isolated, unhappy, overwhelmed and ashamed. You may have given up friends, employment and opportunities to support your friend or loved one. Please remember that you may need support too. Click on this link to find out what support is available for you.
Can children and young people get support from your service without their parents knowing?
We always ask for parent/carer consent when children and young people under 16 years access Young Oasis services. If a young person is 16 years or older and they don’t wish their parent/carers to know they are accessing the service, then parent/carer consent isn’t required.