Equality and Diversity
At Oasis we know the importance of treating people in a fair and supportive way. This does not mean we treat everyone the same as some people may need different types of support depending on their individual needs. We work in a way that recognises and accepts people’s differences however they arise. We expect that all people using our services will also take this approach and behave in a way that helps us achieve our vision and supports our values.
‘We work together to support positive behaviour change and growth in women affected by substance and misuse. Our aim is to instil hope, nurture courage, create opportunity and restore personal belief in what is possible and achievable for women, children and families’.
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If you are not happy with the way you have been treated at Oasis for any reason please contact us to discuss your concern. Your concerns will be taken seriously and dealt with in a confidential manner.
Our complaints policy describes our commitment to you. For more information on how to make a compliment, comment or complaint please click here.